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Montvale Dental Center
Montvale Dental Center
(217) 546-8777
3124 Montvale Dr Ste A
Springfield IL 62704
Springfield IL 62704
41% mojo
based on 5 reviews
Summary
Overall
Value
Service
Quality
Distribution
5
(0)
4
(0)
3
(1)
2
(1)
1
(3)
Monthly Average
No Data Available
5 Reviews
Reviews
Citysearch User
Citysearch User
First To Review
Citysearch User
Citysearch User
Thursday, September 25, 2008
A RIPOFF!! by XXXX Y. at InsiderPages
This is the worst dental office I have ever had to deal with hands down. They badger you for extra work, are insensitve when you are in pain, and do lousy bridge/orthodontic work. Every time I go I have had to see a new dentist. They threatened me repeatedly over $30 which I did not owe and actually tried to turn me over to collection. Tell everyone you know go the other way.
Read more at national.citysearch.com
This is the worst dental office I have ever had to deal with hands down. They badger you for extra work, are insensitve when you are in pain, and do lousy bridge/orthodontic work. Every time I go I have had to see a new dentist. They threatened me repeatedly over $30 which I did not owe and actually tried to turn me over to collection. Tell everyone you know go the other way.
Read more at national.citysearch.com
Recommended: Yes
Citysearch User
Citysearch User
Friday, April 25, 2008
Choose another dentist.
Although the secretarial staff and dental hygienist were competent, I left this office feeling swindled on two occasions. Going for a routine cleaning, I was pushed into paying for oral cancer screening (I'm a 25-year-old responsible adult who does not smoke) as well as fluoride treatment, which I had to pay for out of pocket. The blame is partially mine for going ahead and having these procedures, but the staff was extremely pushy, and made me feel like I would be doing myself a disservice if I did not go through with them. They then proceeded to tell me I needed a filling with no drilling. When I tried to inquire about what this was for and how a cavity could be filled with no drilling, but I got no answers. I called the office back twice, and was told I had tooth decay. The dentist then proceeded to ask me if I had ever considered braces, tooth whitening, and other cosmetic procedures. I told her that I was a medical student and would be off my parents' insurance in a few weeks, and she had the audacity to ask me if I could get private insurance. I told her that I was a medical student and live on 14,000/year, and she didn't reply. So I came back to get my cavity filled, and the assistant seemed to have no idea what I was there for. The doctor came in and told me I had gumline recession that needed to be filled in, that could not be corrected with brushing less aggressively. I don't believe this. However, I felt that I should get it corrected if she was right while I still had my father's dental insurance. So, I had the procedure done, and now my tooth looks ridiculous. In short, I would not trust this office. Choose someone else for regular dental care. They might be a good choice if you're looking for cosmetic procedures.
Read more at national.citysearch.com
Although the secretarial staff and dental hygienist were competent, I left this office feeling swindled on two occasions. Going for a routine cleaning, I was pushed into paying for oral cancer screening (I'm a 25-year-old responsible adult who does not smoke) as well as fluoride treatment, which I had to pay for out of pocket. The blame is partially mine for going ahead and having these procedures, but the staff was extremely pushy, and made me feel like I would be doing myself a disservice if I did not go through with them. They then proceeded to tell me I needed a filling with no drilling. When I tried to inquire about what this was for and how a cavity could be filled with no drilling, but I got no answers. I called the office back twice, and was told I had tooth decay. The dentist then proceeded to ask me if I had ever considered braces, tooth whitening, and other cosmetic procedures. I told her that I was a medical student and would be off my parents' insurance in a few weeks, and she had the audacity to ask me if I could get private insurance. I told her that I was a medical student and live on 14,000/year, and she didn't reply. So I came back to get my cavity filled, and the assistant seemed to have no idea what I was there for. The doctor came in and told me I had gumline recession that needed to be filled in, that could not be corrected with brushing less aggressively. I don't believe this. However, I felt that I should get it corrected if she was right while I still had my father's dental insurance. So, I had the procedure done, and now my tooth looks ridiculous. In short, I would not trust this office. Choose someone else for regular dental care. They might be a good choice if you're looking for cosmetic procedures.
Read more at national.citysearch.com
Recommended: Yes
Citysearch User
Citysearch User
Monday, February 13, 2006
Unprofessional and unethical by Sandy M. at InsiderPages
This dentist office should be closed. I have been so dissatisfied with them that I am ready to report them to whatever agencies I can. First of all, they told me I had the beginnings of cavities (I've never had one in my life). I went to another dentist who told me I had none. Montvale emphasized the importance of cleaning my teeth thoroughly and then the hygenist proceeded to clean my teeth for 5 minutes (in any office I've been to it's been about 20 minutes). They charged my husband and I differently for the same service, then claimed it was due to hygenists' preference and that money not charged was coming out of hygenists' own pocket. I am no longer a client, but am still trying to get reimbursed for a charge from them. My insurance company informed me that they should not have charged me the amount. When I contacted them, they agreed, but told me it would take 4-10 weeks to get my money back. Seven months later, I call them to find out where my money is and they tell me they will call me back with the information, but never do. DO NOT go to this dental office. They are really only interested in getting your money and don't care about your oral health.
Read more at national.citysearch.com
This dentist office should be closed. I have been so dissatisfied with them that I am ready to report them to whatever agencies I can. First of all, they told me I had the beginnings of cavities (I've never had one in my life). I went to another dentist who told me I had none. Montvale emphasized the importance of cleaning my teeth thoroughly and then the hygenist proceeded to clean my teeth for 5 minutes (in any office I've been to it's been about 20 minutes). They charged my husband and I differently for the same service, then claimed it was due to hygenists' preference and that money not charged was coming out of hygenists' own pocket. I am no longer a client, but am still trying to get reimbursed for a charge from them. My insurance company informed me that they should not have charged me the amount. When I contacted them, they agreed, but told me it would take 4-10 weeks to get my money back. Seven months later, I call them to find out where my money is and they tell me they will call me back with the information, but never do. DO NOT go to this dental office. They are really only interested in getting your money and don't care about your oral health.
Read more at national.citysearch.com
Recommended: Yes
Citysearch User
Citysearch User
Monday, August 8, 2005
Somehow I ALWAYS need a filling... by Katie A. at InsiderPages
I am a responsible adult who practices good oral hygiene and yet somehow everytime I went to Montvale I needed one or more fillings.... They often would note ont eh paperwork that these had been pre-cavities..Btu they hadn't told me that... It just got old. I mean, I think dental health is somehwat hereditary and I know Ill get cavities here and there..But I should not be getting three to four cavaties per year when I brush twice a day and floss often. That just doesn't add up. I switched dentists and am now told I do not have any cavaties (despite them telling me I needed two fillings right before I left).
Read more at national.citysearch.com
I am a responsible adult who practices good oral hygiene and yet somehow everytime I went to Montvale I needed one or more fillings.... They often would note ont eh paperwork that these had been pre-cavities..Btu they hadn't told me that... It just got old. I mean, I think dental health is somehwat hereditary and I know Ill get cavities here and there..But I should not be getting three to four cavaties per year when I brush twice a day and floss often. That just doesn't add up. I switched dentists and am now told I do not have any cavaties (despite them telling me I needed two fillings right before I left).
Read more at national.citysearch.com
Recommended: Yes
Citysearch User
Citysearch User
Monday, May 9, 2005
Not what I expected
I went to this dental office for a cleaning and although the hygenist and dentist were overall OK, I found that their focus was more on cosmetics than on actual dental health. They tried to encourage me to do teeth whitening and also to have some work done that was not absolutely necessary.
Read more at national.citysearch.com
I went to this dental office for a cleaning and although the hygenist and dentist were overall OK, I found that their focus was more on cosmetics than on actual dental health. They tried to encourage me to do teeth whitening and also to have some work done that was not absolutely necessary.
Read more at national.citysearch.com
Recommended: Yes
Business Details on Montvale Dental Center
Phone Numbers:
Primary Phone: (217) 546-8777